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Customizing Your FogBugz Site with BugMonkey
Please note: BugMonkey is only supported in FogBugz For Your Server. If you are using FogBugz On Demand, BugMonkey is not supported in FogBugz Ocelot. In addition, BugMonkey does not reflect the...
View ArticleHow does marking as Spam work?
"Out, spam'd email! Out, I say!" — Lady Macbeth, if she worked a service desk Spam has become a fact of life when you deal with large amounts of email. Fortunately, so have “Mark as Spam” buttons which...
View ArticleFogBugz Plugins
I don’t see any plugins, what’s going on? If you are using FogBugz On Demand or FogBugz On Site, then you may notice that many features that were previously provided by plugins are now being...
View ArticleSearch for Cases with Kiln Tags
Note: The “tagrange” search axis and Kiln filters are not available for FogBugz Ocelot. Here’s how to find FogBugz cases that have been closed between associated tags in Kiln! Part of our new...
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Bugmonkey Script Archive
The BugMonkey plugin allows you to customize your FogBugz site to suite your needs. Read more about the plugin here. Over the years, we’ve accumulated quite a few useful customizations that we’ve...
View ArticleBugMonkey: Running Javascript in the different case modes (view/edit/reply)
If you add javascript to the page and just call it, it will run on every page-load. If you want to limit to just case edit, or assign, or another, use this code: $(function(){ // if we're not on the...
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How to change your On Demand Site’s Time Zone setting
Setting your Site Timezone The “Site Timezone” is the default timezone for your FogBugz account. Generally, this should be set to the timezone that the majority of your users live in. To set the “Site...
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